At Revathi Trends, we accept returns or replacements only if the product is received in a damaged, defective, or incorrect condition.
To request a return or replacement:
- The request must be raised within 48 hours of delivery.
- An unboxing video must be recorded from the moment the sealed package is opened, without any cuts or edits.
- The video must clearly show the package, shipping label, and the damaged, defective, or incorrect item.
- Claims submitted without a complete unboxing video may not be eligible for return, replacement, or refund.
Refunds
After verification, eligible refunds will be processed within 5–7 business days.
